We started this publication for One Click Wonders customers in June and we are delighted with the positive feedback we have received from you. Here are answers to some more questions frequently asked of us.

Does One Click Wonders solicit customers?
    We are almost exclusively a referral-based business.  We never purchase advertising beyond owning a website (www.oneclickwonders.com), having business cards and occasionally sponsoring local events (we've supported the Staff Senate at Clemson University a few times as well as a local harmony group). But our customers have always been our best advertising and source of new business!  To that end, we recently chose to use Angie's List to assess whether we're doing a good job keeping valued customers like you happy.  If you are so inclined, please visit www.angieslist.com/review/6390555 in order to grade our quality of work and customer service.

Why is my PC so s-l-o-w?
    When a PC first starts up, it has to perform a number of housekeeping functions that require a lot of attention. Some are absolutely necessary, but many start-up functions are established by user-installed software (sometimes not intentionally installed by the user!) that may or may not need to happen when the computer is first powered up. After the initial start-up sequence (two to three minutes), most housekeeping functions cease and allow the computer to run more-or-less normally. It's a fairly simple matter to comb through a PC's start-up commands and weed out unnecessary ones.  If a PC continues to be sluggish long after booting up, the problem may be growing out of other issues that may take some sleuthing to uncover and resolve. We can analyze performance issues on PCs and, in most cases, dramatically improve their performance and offer tips on how to keep them from returning.

Why is my Mac so s-l-o-w?
    Honestly, we hear this complaint pretty infrequently. Because the Mac operating system and the Windows operating system are so radically different from one another, their start-up housekeeping chores are handled much differently.  That's not to say that a Mac can't slow down for some reason, but normally the lethargy grows out of largely different factors than on a PC. Again, we can analyze performance issues on Macs and rectify them in fairly short order.

Why does Adobe Reader and/or Adobe Flash Player want to be updated so frequently?
    Adobe is a largely victim of its own success, with both products being almost indispensable to use of the World Wide Web. As such, the bad guys out on the Internet are constantly attempting to develop ways to exploit Reader and Flash Player for their own purposes -- identity theft, password theft, social security and credit card number theft, etc. To Adobe's credit, they are extremely vigilant regarding attacks on their software and are constantly updating ("patching") it to ward off the attackers. But the only way the end-users can stay protected is for the software on host computers to be updated every time a change is made in it. So, when you get a request from Reader or Flash Player to update itself, on a PC or a Mac, you are well-advised to do so as soon as possible. The Adobe updates are almost as important as the operating system updates which come down from Apple and Microsoft.

What's the best web browser to use?
    We don't have a quick answer to that one! PCs all come with Internet Explorer and Macs are all equipped with Safari.  Both are excellent browsers developed by Microsoft and Apple, respectively, and alone are quite sufficient for most users. There are at least two other web browsers out there that have versions for both computer operating systems: Firefox (a product of the Mozilla development team) and Chrome (a product of the folks at Google). While neither Firefox nor Chrome is necessarily better than Internet Explorer and Safari, both offer some features not offered by their original equipment counterparts. And because they use different underlying technology than their cousins, sometimes they display certain web pages more efficiently or pleasingly ("better" may be a matter of taste!). If you are having problems viewing or otherwise interacting with certain web sites using Internet Explorer or Safari, you may want to consider installing Firefox and/or Chrome to use on those sites.  Both are free downloads from the links above and only take a few minutes to install.

What do you want to know more about?
    There are still many other topics we could talk about here or in a personal consultation: How much memory does my computer have (or need)? What is involved in updating a PC or a Mac to a new version of its operating system? Is my computer infected with a virus, spyware or other malware (and how should I deal with such things)? When should I seriously consider purchasing a new computer (and how do I decide which one to get)? Give one of us a call or drop an e-mail and we'll set up an appointment to meet with you!